Last updated: January 2026
Welcome to SegarCo (https://segarco.com). By using our website and services, you agree to the following Terms & Conditions.
1. Company Information
Company Name: BIG IDEA VENTURES
Registration No: 003555650-U
Email: info@segarco.com
Phone: 14-3707072
Service Area: Pulau Pinang, Malaysia
2. Services
SegarCo provides fresh vegetable delivery services to customers in Pulau Pinang, Malaysia. Product availability may vary depending on season and supplier availability.
3. Orders & Payments
All orders are subject to acceptance and product availability.
Prices displayed on the website are subject to change without prior notice.
We offer the following payment methods:
Online Payment (via available payment gateways on the website)
Cash on Delivery (COD) for eligible areas
Full payment must be completed before delivery for online payments.
For COD orders, payment must be made in full at the time of delivery.
We reserve the right to refuse COD service for certain locations or orders.
4. Delivery
Delivery is available within Pulau Pinang only.
Delivery times are estimates and may vary due to traffic, weather, or other factors.
Customers must provide accurate delivery details.
Failed deliveries due to incorrect address, unavailable recipient, or refusal to pay (COD) may result in cancellation without refund.
5. Cancellations & Refunds
Order cancellations must be requested before the order is prepared or dispatched.
Refunds for online payments will be processed to the original payment method, subject to review.
COD orders cancelled after dispatch may incur a cancellation or delivery charge.
Due to the perishable nature of vegetables, refunds are generally not available once delivery is completed, unless items are damaged or incorrect.
6. Product Quality
We aim to deliver fresh and high-quality vegetables. Natural variations in size, color, and appearance may occur.
7. Intellectual Property
All website content, including text, images, and logos, belongs to BIG IDEA VENTURES and may not be reused without written permission.
8. Limitation of Liability
SegarCo shall not be liable for indirect or consequential damages arising from the use of our website or services.
9. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website indicates acceptance of any changes.